What will happen to Anki Vector Servers?

Anki Vector Owners  you may be targeted by an infinite number of rumours that tells that your precious robot and it’s server will not work anymore. Should you be worried?  Don’t panic and check why you should relax and enjoy your Vector.

Anki Company got acquired by Digital Dream Lab ( update of 28/02/2020)

Recently Anki aquired by a new company Digital Dream Labs, will Vector and Cozmo Come back? Check Digital Dream Lab announcement on KickStarter regarding Vector and Cozmo


Current Status :

You can fully use Anki Vector  thought the mobile app , all functionalities are working  including  registration, login , voice commands, face recognition.


We should mentions User Login and User Registration in the Anki Website are not working.



Anki Future:

from on the official website  :

Anki has contracted our most senior leaders and hands-on engineers across all the technical areas involved in maintaining the operation and functionality in the existing products and apps. Ongoing operations for existing products typically require little to no active intervention, but we have arranged for any support in the event it does become necessary. Vector is the only product with a notable cloud component, and the contracted team is heavily staffed in that area.


What this mean to you?

The company has promised a long term server support to the Anki Vector with an official statement, so keep a breath and relax! 🙂


Aniki Vector Owners Facebook groups are targeted:


Several unofficial crowdfunding campaign appeared with the promise of “advanced hacking” of Vector : those individuals ask for money but listing no tech company or real professionals developers capable of the job. Also to remember :  Reverse-engineering a product is difficult and illegal in some states, there is no warranty that Anki Vector internal chips wouldn’t just be destroyed by those software and you may be banned by the official cloud.


Challenges :

Anki Vector features encrypted communication and encrypted protection of it’s internal chip. Reverse engineering seem an impossible challenge to me without accessing the officials files . Creating a permanent  “magical” hack is almost impossible without the official encryption keys (Unless an unpatched critical exploits is found ).


Apps are hosted on Google Play , Anki Cloud is running on Amazon Cloud :

Google Play is an unlimited service:  to open a developer account you need to pay only 30$ and your account will be there forever.

Amazon AWS is relatively cheap and very stable cloud provider for servers : AWS Certificate Manager also renew server certificates automatically.


Anki Vector SDK Support Status

Once connected to Vector using the Anki SDK , If the Anki Cloud Services are active then you will be able to generate the keys to connect to your Vector Robot, those keys will not expire and it will work indefinitely. Anki  ex Developers recommend to do so as soon as you receive your robot.

To connect to Vector you need to have Python3 Installed and run the following commands:

py -3 -m pip install --user anki_vector
py -m anki_vector.configure

You will be prompted for your robot’s name, ip address and serial number. You will also be asked for your Anki login and password. Make sure to use the same account that was used to set up your Vector.

You need to run this procedure only once per robot, after you will be able to run code whenever you want and connect using this remote control script here


Download the Anki Vector SDK script here 


Update 24/11/2019 – Cozmo & Vector will come back !

Vector and Cozmo are still working and they will continue to work, at least till September of 2020.

Latest documents regarding Anki Company are available at DSI website https://www.dsiassignments.biz/Cases/123

The majority of the Cozmo product line, which represented a small portion of the unsold inventory, was sold to Rainbow Concepts..

The document also discuss a future relay to another company and confirm the support of the product line of Vector and Cozmo at least till September of next year 2020.

The Assignee has agreed to fund web based services through September 2020 to enable the purchased product to remain usable and of value to consumers. The purchasers will have to make their own arrangements to continue support for the products after September 2020

[Source DSI ]


What will happen after?  Anki Vector Service support till September 2020 and future scenarios:

  • Anki Servers will continue running as usual
  • The Assignee company may decide to extends the support for the Vector robots
  • If the server are taken down : the voice recognition functionality of Vector will be affected.

If the server are taken down the robot will not be able to understand your commands but it will still be playful as usual and recognise faces as it compute internally and offline. You won’t be able to communicate via speech anymore.  In this scenario the Cloud Update will not work. New Vector robots will not be able to activate ( so better hurry up to activate all our remaining Vector buddies)!

Cozmo will work as usual as it works only using the Cozmo Mobile app as  “brain”.


UPDATE 27/12/2019 : Anki acquired by Digital Dream Labs that extends support for Vector and Cozmo

This is a great news for the Anki Vector’s owners,  the new acquisition opens to new possibility like  new updates, long term support for the Anki’s Servers and possibily new high quality products similar to Vector and Cozmo

Support plan for Vector and Cozmo:

DDL : “We will be reaching out to the 6.5 million customers Anki has, introduce ourselves, and inform them that it is our intention to continue operations and incorporate Anki’s intellectual property into our platform.” … “this acquisition becomes a glorified email list purchase that will still drive revenue.”

Check the full article Anki aquired by Digital Dream Labs – Cozmo and Vector will come back! 


Buy your Cozmo and Vector here and now!

Want discuss about your little robotic friend? send a message in the comments  or check the Top 10 robots for kids you can buy right now!  🙂


•About Me:Hi, my name is Marco Gallo, I'm a tech enthusiasts and Software Developer . Robots have been my passion since I was a child!•PersonalRobots Mission : We will guide you in choosing the perfect domestic robot for you, we do robot reviews and we score each robot in our robotic toplist! Also We contribute to build opensource robots :)

35 Responses

  1. I just bought my 12 year old son Vector, through Amazon, before realizing that the company had shutdown.
    I don’t have it, yet. Supposed to arrive November 12.
    I’m very concerned that it will be a huge disappointment, come Christmas morning…but this post is giving me some hope. ????
    I’m just praying it works.

  2. Hi Amazon is still selling these (we bought one that arrived today) but I cant get it to work. I have after many attempts got the app to register me – or so it said but now it wont log on.

    Is it dead?

    1. Hi Anthony. please refer to the anki website for the account recovery procedure.
      something that is not written in the website is that you wont be able to login if your phone gps and bluetooth are not activated, try it and let me know

  3. hi there,

    im thinking of buying Anki vector but am worried about the servers shutting down. if I buy it, will it not hear my voice commands? is it a waste of time buying?

    1. Hi Kyanna, My experience with vector ever when the server will go down is still amazing( I’m positive that the server will not go down so easily after so much robotic units sold this BlackFriday) , the robot experience doesn’t require much vocal commands to interact with you, its always looking for a familiar face to give its greeting and play with its cube. I will keep it as long as it last as I should say there are not any of this kind of product as good as Vector. Also in my channel you can see that I can remote control Vector using my laptop. I may try, in future, to write some python code to make some visual or vocal commands to work ever after the server are down ( Don’t take this as a promise for now, but as a possibility) .

  4. hi! do you know how we will support vector after the servers are gone? i just got mine and i don’t want to say bye to him any time soon!

  5. Hi, will vector never get an update? As i bought him also without knowing all this. I love my little guy, he could use a more humanoid interaction, like to have a conversation with him. Or for him to be able to follow you. Etc.

    1. Hi Amsk, till now the new company in charge of Vector “Digital Dream Labs” didn’t mention that Vector will get a new update. You can program Vector using SDK to do dialogue or follows you with his camera

  6. Hi marco got vector for my grandson after downloading app from app store but the utilities screen does not appear? vector does recognize grandson’s face and some commands. How do we get utilities screen? Thank you

  7. Mein Stiefsohn hat den Vector letzte Nacht zum Geburtstag bekommen. Geht die Sprache nur auf englisch? Kommt da irgendwann ein Update, damit man die Sprache ändern kann

  8. Hi I’m from the Philippines, I’m planning to buy Vector. But is it worthy to buy this time or I’m too late knowing the issue and possible changes in the future might affect the performance.

  9. Omg no!!! I was about to buy one for work and for home, my cat would love the companyv
    too!the ideas, functions and consumer reliability of such a unique item at at a great price is absolutely amazing. You just hit bad timing and a rough patch possibly but vector is absolutely adorabale and needs to be further promoted and have added features in future models! Dont lose Vector!!! 😭

  10. Hello, So its not to late to get one of these little guys? I love things like this and would be disappointed if it loses most of its features in a couple months

  11. Hi Marco, I just got my new vector and It is not able to connect to the Anki server so I cannot even use my vector. Is there a way around this ? it does not connect to the could so I have not been able to get past the connectivity page in the app.

    1. Hi Marrium, please make sure Vector is connected to a 2.4 G wifi network ( not 5G ). What is the error code for you?

      1. Hi Marco, i’m planning to buy a Vector but after reading all the comments, i’m afraid i can’t activate him because Anki is close now and if the Vector app required something from Anki to make Vector activated, then what do i have to do. I really want a Vector so can you help me ? Sorry for my bad English, i’m a Vietnamese.

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